The power of taxonomy
How taxonomy powers modern customer experiences and is the foundation of Digital Success.
The great AI copyright heist
How big tech stole everything to build AI empires, trampling creator’s rights along the way.
Reflections on the History of Content Strategy: Beginnings
A brief history of content strategy as I have lived it, part one.
ChatGPT, or How I Learned to Stop Worrying and Not Hate AI
ChatGPT has kicked off a fresh round of hand wringing by content professionals, but I’m not sure the news is all bad.