The power of taxonomy
How taxonomy powers modern customer experiences and is the foundation of Digital Success.
The great AI copyright heist
How big tech stole everything to build AI empires, trampling creator’s rights along the way.
Reflections on the History of Content Strategy: Beginnings
A brief history of content strategy as I have lived it, part one.
ChatGPT, or How I Learned to Stop Worrying and Not Hate AI
ChatGPT has kicked off a fresh round of hand wringing by content professionals, but I’m not sure the news is all bad.
Rubicon CX is 2!
Rubicon CX is 2. It’s hard to believe it’s been two years since I started this adventure.
Incredible Infographic
This infographic posted to Facebeook by the Baltimore City Health Department is briliant
Rubicon CX is 1!
While the wheels had been in motion for a little over a week, but Rubicon CX’s official first birthday is next week (January 23), but I had the time to do this today. With that in mind, I have some reflections to share about my first year of business in a most remarkable year in many ways.
My City Burned Last Night
I’m not sure how to really approach this. I’m angry. I’m sad. I’m outraged. I’m depressed. I’m using this image way too much these days, but the alternative is a black block.